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Grievance & Redressal

At Multiline Finance, your satisfaction is our priority. We are here to address your concerns and grievances.


Channels, escalation matrix and timelines

Multiline Finance has separate escalation matrix and timelines for different business segments.

Channels for registering Customer Grievances

Escalations within the company


Level 2: Principal Nodal Officer

Mr. Rahul Khanna

Address:: SBI 225 Main Road Jheel Khurenja North East Delhi 110031

Contact:: 9811538881

Mail:


Level 3: RBI OMBUDSMAN


Policy on Grievance Redressal

The Reserve Bank Integrated Ombudsman Scheme 2021
Document

Channels for registering Customer Grievances

Escalations within the company


Level 2: Principal Nodal Officer

Mr. Rahul Khanna

Address:: SBI 225 Main Road Jheel Khurenja North East Delhi 110031

Contact:: 9811538881

Mail:


Level 3: RBI OMBUDSMAN